- Never a customer, or fake
- Conflict of interest (competitor, ex-employee)
- Harassment, hate or personal data
- Off-topic or about another business
Unfair review on Google, Trustpilot or Airbnb? No removal, no fee.Free check →
Review removal · Google · Trustpilot · Airbnb
Unfair review?
Get it removed.
Paste the review link — or just your business name. We file a policy-based removal request and handle every follow-up. You only pay once the review is gone.
1 The review2 Your details
- Free human check within 1 business day
- No password or account access
- From €99 · 30-day re-post guarantee
A fairer first impression
AV
Atelier VerbekeInterior studio · Ghent · fictional profile
4,440 reviews
SDSam D.1 review · 2 weeks ago
“Booked online, paid upfront, nobody showed up. Scammers.”
No booking under this nameLVLien V.Local Guide · 1 month ago
“Clear quote upfront and the kitchen was finished a week early. Would book again.”
Fictional business and reviews, for illustration only — not a client or a measured result.
No removal, no fee 30-day re-post guarantee Evidence-led requests We follow up until there's an answer Checked by a person, every time
Where we work
Google, Trustpilot
and Airbnb.
Each platform has its own rules and its own reporting route. We file on the ground that fits that platform — and only when the review really breaks it.
Trustpilot
Your Trustpilot company page- Not a genuine experience
- Written by a competitor or other conflict
- Personal information about others
- Harmful content, defamation or promotion
Airbnb
Reviews on your listing- Guest never stayed, or not about the stay
- Extortion or pressure for compensation
- From a competitor or affiliated host
- Discriminatory or harmful content
What's at stake
One unfair review.
Too many doubts.
You do good work. Still, a review that breaks the rules can be the first thing a new customer sees. You shouldn't have to fight Google's process alone.
They see the review.
They don't call.
Most people read a few reviews before they choose. An unfair one-star sits right where a new customer is deciding whether to trust you.
You run a business.
We run the request.
Platform reporting is slow and opaque. We gather the evidence, file the request and chase it — so you don't have to.
Know where you stand
before you decide.
A fixed price before any work starts. If the review stays, there's nothing to pay — and if it doesn't stay gone for 30 days, we handle it again or refund you.
See how it works
Unfair review to removed,
in under a minute.
What we can remove
Reviews that break
the platform's rules.
Google, Trustpilot and Airbnb each remove reviews that break their own rules. These are the grounds we work with — and the one we don't.
Never a customer
No visit, booking or purchase under that name or at that time.
Fake or spam
Bought, automated, copy-pasted or part of a review wave.
Conflict of interest
A competitor, a former employee or someone with a personal dispute.
Harassment or hate
Insults, threats or discrimination aimed at you or your staff.
Personal data
Names, phone numbers or private details of staff or customers.
Wrong business
Meant for another location, or not about an experience at all.
Extortion
A bad review used as pressure — pay, refund or else. Common on Airbnb and in fake-review waves.
Not removable: honest criticism
A real customer's opinion stays, even when it's harsh. The free check tells you this upfront — we won't take your case just to try.
Someone posted fake reviews and wants money to remove them?
What to do That's extortion — on Google, and on Airbnb as guests demanding refunds. It's hitting small businesses in Belgium and the Netherlands. Don't pay — here's what to do.
How we assess a review
Not every bad review can go.
A broken rule deserves a closer look.
We put your objection next to the evidence. Pick a situation to see what we look at.
How we assess this review01 / 04
“Worst place in town. Rude staff, dirty rooms, never again!!”
Invented review, for illustration01The review and its date
02Your booking or customer records
03The reviewer's other activity
Is there any trace of this person as a customer?
If there's no booking, visit or payment that matches — and the account shows a pattern of similar reviews — that supports a fake-review request. A missing record on its own isn't proof, so we check it against the rest.
Often a strong routeNot sure where your review fits? We'll look at it for free.Check my review →
How it works
From “what can I do?”
to “it's handled.”
No endless forms or vague next steps. A specialist assesses your situation and keeps you posted.
Your requestStep 01
Now
Send the review
Paste the review link — or just your business name and which review it is. Two minutes, no account, no password.
- Start with one review, or list several
- No access to your Google account
- Reply by email, usually within one business day
Already reported it?
Reported it and got a no?
That's often where we start.
Many of our cases begin after a self-report was ignored or rejected. Pick where your process stopped — it's an explanation of the process, not a prediction.
The platform said it doesn't break the rules.
A rejected report is not the end. On Google, eligible reviews can be appealed once; Trustpilot and Airbnb let you add information or ask again, and an appeal with the right ground and evidence is a different request than the first click on "report". Keep the decision email — the status in your dashboard doesn't always tell the full story.
Keep these
- The platform's full decision email
- The reason selected in your first report
- One document that supports your objection
Send us the review and the platform's answer. We'll assess whether an appeal or a new, better-grounded request is possible.
Send it to us →The platforms' own rules: Google · Trustpilot · Airbnb
What a case looks like
From first message
to the result.
A typical case, step by step. This is an example to show the process — not a real client, and not a promised timeline. The platform sets the pace.
You send the review
A one-star review from someone with no booking on record. Link plus two sentences of context.
Assessment and fixed price
We match it to Google's "not a real experience" ground, list the evidence that helps, and send a fixed price. You accept.
Request filed
We file the policy-based request with the supporting facts, and log the date and reference.
Follow-up
No answer yet, so we follow up. You get your weekly update.
Removed — checked twice
The review link no longer works and the profile no longer shows it. We check again 24 hours later.
Invoice
Only now do we invoice the agreed price. Had it stayed online, there'd be nothing to pay.
Example timeline for illustration. Real cases can be faster or take weeks, and some reviews stay online — then you pay nothing. Shown for Google; Trustpilot and Airbnb follow the same steps.
Show your real reputation
Small changes.
A different first impression.
See what removing a few unfair one-star reviews could do to your average. Fill in your own numbers.
Try your own situationNumber of reviews
5
4
3
2
1
The potential difference
Average now4,440 reviews
After removal4,737 reviews
A stronger first impression when your next customer finds you.
Simple arithmetic from the numbers you enter. Not a removal guarantee or a prediction of the platform's displayed rating.
The promise is simple
Review stays?
Then you pay nothing.
One fixed price before we start. Payment only after a confirmed removal.
Nothing upfront. No surprise invoices. Back within 30 days? We handle it again — or refund you.Check my review →Pricing
No removal,
no fee.
You know the price before we start, and you only pay it if the review is actually removed. No subscription, no hourly rate, nothing upfront.
Full pricing detailsGoogle · Trustpilot · AirbnbFrom €99per removed review · excl. VAT
- Free policy check first
- Fixed price per review, agreed upfront
- Request, follow-ups and appeals included
- Invoice only after confirmed removal
- 30-day re-post guarantee
Complex case — lots of evidence, several appeals, a legal angle? You get a higher, fixed quote before we start.
Check my review →Who we are
A real company,
with real people.
Reviewell BV · Brussels, Belgium · KBO/BTW BE 1012.058.705 · info@reviewell.com
Every review is checked by a person before anything is filed. We never invent evidence, never contact the reviewer and never post reviews in return.
Safe for your profile. No mass-flagging, no fake counter-reviews, no bought reviews, no login to your account — nothing that could get your profile or listing restricted. Every request is based on the platform's own rules: Google, Trustpilot and Airbnb.
Independent service. Not affiliated with Google, Trustpilot or Airbnb. The platform makes the final decision on every removal — we don't promise what we can't control.
Read our case standardsNo guesswork
Good questions.
Clear answers.
Your reputation is personal. You should know exactly how we work.
Ask us something elseCan you remove any negative review?+
No. A genuine customer's opinion is allowed on Google, Trustpilot and Airbnb, even when it's harsh. We only take on reviews that break the platform's own rules — fake, conflicted, abusive, off-topic, extortion, or containing personal data. The free check tells you honestly which one yours is.
Which platforms do you handle?+
Google (Maps and Business Profile), Trustpilot and Airbnb. Each has its own rules and its own reporting route; we file on the right ground for that platform.
What does “no removal, no fee” mean exactly?+
You get one fixed price per review before we start. That price only becomes due once we've confirmed the review is removed — checked on the review link and your public page at two moments at least 24 hours apart. If the platform keeps it online, you owe nothing for that review: no hourly fees, no admin costs, nothing upfront.
How much does it cost?+
From €99 per review, excl. VAT, for a review with a clear breach and evidence you already have. Cases that need much more work — a lot of evidence, several appeal rounds, a review wave or a legal angle — get a higher quote. Either way you see the fixed price before any work starts, it never goes up afterwards, and it's only due after removal.
What if the review comes back?+
A removal only counts if the review stays gone for 30 days. If it comes back within 30 days — re-posted by the same reviewer, about the same experience — we take it on again at no extra cost. If we can't get it removed again, you get your money back. That's our 30-day re-post guarantee.
How long does it take?+
You hear back from us within one business day. After you accept the price, most removals take days to a few weeks — the platform sets the pace, and some cases need an appeal. You get an update at least every 7 days.
I already reported the review myself. Can you still help?+
Yes. Many of our cases start after a self-report was ignored or rejected. Tell us what you already tried; a better-grounded request or an appeal can still work.
Your business deserves better
You built your business.
Protect the name you earned.
Pick one review to start. We confirm your request, tell you the price, and handle the process.
- No removal, no fee
- A reply within one business day
- A person who follows your request
Your next step starts here
1 The review2 Your details